Server Transfer: Database Error (Nova)

After a server migration, it is possible for particular errors to occur that are beyond our control.  One such error has been identified and a quick and simple workaround has been generated

Error:

Database Error 347

Hotfix
  1. Log in to your cPanel account
  2. Open File Manager
  3. Navigate to applications/config/database.php
  4. Select the file, Right Click and "Edit" and accept the options it gives you
  5. Change your password to the password for your database to match what it should be
  6. Save the file
  7. Check your site

If you are not sure what your password should be, change it in your cPanel.  Ensure that this new password is secure and you update the above file.

Should this not work, raise a support ticket so one of our tech team can investigate, quote "Error 347"

  • database error, server migration, transfer, 347, Loader.php, Nova
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Email

The popular website software, Nova, can sometimes stop sending emails through its own system....

HTTP to HTTPS

  To force all web traffic to use HTTPS, insert the following lines of code in the .htaccess...

Contact Form Disable

For those running the website software, Nova, they may have been informed that spam bots are...

Powered by WHMCompleteSolution